Shipping policy
Shipping Delivery Policy
Last updated April 18th, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: http://www.divineessentials.com/terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING/DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for Ship to store purchases. Pickups are available Monday-Saturday 9am-5pm.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
We offer shipping at the following rates:
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to most countries. Free shipping is not valid on international orders.
For information about customs process:
- Email divineoraessentials@gmail.com
- Call (901) 671-1171
Customers can learn more about custom clearance processes by sending questions with our online contact form @ https://www.divineoraessentials.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subjected to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a estimated date for delivery. To make up for a late delivery we will automatically issue a 10% discount off on your next order.
QUESTIONS ABOUT RETURNS?
If you have questions about a return, please review our Return Policy:
https://www.divineoraessentials.com/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: (901) -671-1171
- Email: divineoraessentials@gmails.com
- Online contact form : https://www.divineoraessentials.com/contact